Privacy Policy
This Privacy Policy is meant to help you understand what information we collect from you, why we
collect it, how we use it and what you can do to update, manage, delete your information. You
consent to the treatment of your information in the manner provided in this Privacy Policy.
What we collect
a. Basic information required for signing up for Uni Services: Uni and it’s partners collect some
information about you such as name, email id, PAN, postal code and phone number etc. required
Account opening. This information is used to uniquely identity you and enable us to provide
services to You.
b. Usage data: We collect information on your interaction with our application and your usage
of our services. This includes transaction level information including details of purchases, loan
amounts used, payment method etc, which are related to the Uni Services. We use this
information for legal and regulatory reasons, along with provision of Uni Services to you.
c. KYC: In order to receive the services, Lenders and other partners of Uni require certain
information from you for legal and regulatory reasons. Such information can include identity
proof or address proof in the form Aadhaar, passport, driving license, bank account information,
utility bills etc.
d. Device level data: We collect information of your device, such as IP address, device
identification etc for security and fraud prevention reasons.
e. Financial SMS data: When You grant us permission on your mobile device, we can collect
financial data stored on your mobile device. You can disable this access at any time on your
mobile device. We use this information to provide services, including loan processing.
f. Location Data: We collect location information from your device to validate your KYC
documents like address etc.. and to reduce the risk associated with your account.
g. We require the storage information permission that allows the App to enable you to upload
photos and/or documents to complete the application form during your loan application journey.
h. We require the camera information permission to provide you an easy/smooth experience
and to enable you to click selfie and/or photos of your KYC documents along with other requisite
documents and upload the same on the App during your loan application journey.
i. Grievance related information: When you call our call centres or seek queries by
writing to us, we collect this information for training and improving our services.
j. Information collected from third parties: We interact with various third parties, and may
lawfully receive your information from parties for loan processing and provision of Uni Services
to you. Such third parties include credit bureaus, data analytics service providers, Lenders and
other partners etc.
How we use your information
The information provided by you, will be used to provide the Uni Services and other third party
services to you on the Portal, including:
Account opening
Verification of identity
Providing Uni services
KYC checks
Credit risk assessment
Authentication and authorization of Transactions
Communications
Collections or recovery of Loan
Customer support
Marketing and product research
Disclosure to third party
And such other purpose as required for the Uni Services.
Legal and compliance reasons
Sharing with Third Parties
We work with third party service providers to provide features and functionalities. For example:
Validating information submitted by you, including for KYC and other verification
Collection and recovery of sums owed to the Lenders
Analyzing transaction behaviour
Detection and flagging of fraud.
Cloud services.
To provide Uni Services, information is shared with Lenders, merchants and other Uni Partners like
banks and card issuers. Disclosure of your information may also be required to be made to
government entities, regulators, courts or other similar bodies.
Correction
In you notice any errors in your information, you may write to us at care@uni.club to rectify the
error.
Retention
We may retain your information with us to provide Uni Services. Post termination of your Account,
we may retain your information for audit purposes or as required under Applicable Laws.
Data Deletion
At any time, you may choose to withdraw consent for your information, and seek deletion/ return of
the same from our records. This will be subject to Applicable Laws, and any requirement by Lenders
or government agencies.
Please write to us at care@uni.club.
Security
We shall endeavour to protect the security, integrity and privacy of your information. Note that we
are not liable for any third-party breaches to the security of your information. Please beware of
phishing attacks. We are not responsible for any loss or damage if you share any Account information
or otherwise to such phishing attacks.
Links to Third Parties Sites
Our application has a links to third-party websites. Your use of these features may result in the
collection, processing or sharing of information about you, depending on the feature. We are not
aware for the practices of such third parties.
Changes to Privacy Policy
We reserve the right to modify this Policy at any time, at our sole discretion. Please keep yourself
updated of the same from time to time.
Grievance Officer
In accordance with Information Technology Act, 2000 and the Information Technology (Reasonable
Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the name
and contact details of the Grievance Officer are provided below:
Name: Vikram Singh
Email Id: vikram.singh@uni.club
Phone Number: 080 68216821
You may also write to care@uni.club in case of any issues.